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We accept all major credit cards, including Visa, Master Card, American Express and Discover. We also accept PayPal & offer Sezzle's "Buy Now and Pay Later" option. More payment information can be found on our website, here. There are no domestic or

<h3 id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Which payment types do you accept?</h3><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We accept all major credit cards, including Visa, Master Card, American Express and Discover. We also accept PayPal &amp; offer Sezzle&apos;s &quot;Buy Now and Pay Later&quot; option.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">More payment information can be found on our website, <a href="https://www.buckedup.com/help/payment" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: transparent; color: var(--main-primary); text-decoration: none !important; user-select: auto;" target="_blank">here</a>.&#xA0;<h3 style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="are-there-any-surcharges-for-international-orders">Are there any surcharges for International orders?&#xA0;</h3><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">There are no domestic or U.S. surcharges, but if you place an international order you may be subject to customs or duty charges which are beyond our control. &#xA0;You are responsible for any fees that may be incurred in customs. International orders placed on our U.S. website will ship from our Utah, USA location.&#xA0;<h3 style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 24px; margin-top: 0px; font-weight: 500; line-height: 1.2; font-size: 1.42rem; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="how-long-should-a-refund-take-to-show-up-in-my-account">How long should a refund take to show up in my account?</h3><p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Typically, refunds can take 3-7 business days to be reflected in your account, which depends on your bank or card issuer.<h3 id="isPasted">My card keeps declining, how come?</h3>An &quot;AVS mismatch&quot; occurs when the billing address provided during checkout does not match the billing address associated with your credit card company or card-issuing bank. The Address Verification&#xA0;Service is used to protect consumers against credit card fraud.&#xA0;To resolve this issue be sure your billing address matches the one listed on your credit card or bank statement. &#xA0;If you have any additional questions regarding your billing information please follow up with your credit card issuer or bank.&#xA0;NOTE: When you receive an AVS mismatch error, the card issuing bank or credit card company typically puts a hold on your card to cover the purchase amount of your order and holds the funds from your account temporarily. Your card was not charged. Your bank will return or release the funds within 2-3 business days. &#xA0;If you have questions about these charges, you may follow up with your bank.<p style="box-sizing: border-box; font-size: 1.4rem; margin: 2rem; color: rgb(32, 32, 32); font-family: uniform; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">I&apos;m sure my billing information is correct, what now?!<p style="box-sizing: border-box; font-size: 1.4rem; margin: 2rem; color: rgb(32, 32, 32); font-family: uniform; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you&apos;re 100% sure the billing information is correct, your bank may be declining the transaction because it&apos;s being flagged after the initial declines. You&apos;ll have to call your bank and let them know this is a legitimate transaction before trying again.<h2 style="box-sizing: border-box; color: var(--color-title-text); font-size: 2.45rem; margin-bottom: 15px; font-weight: 600; font-family: oswald, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="identify-card-type">Identify Card Type</h2><p style="box-sizing: border-box; font-size: 1.4rem; margin: 2rem; color: rgb(32, 32, 32); font-family: uniform; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">A credit card Identification Number is an added safeguard for your credit card purchases. Depending on the type of credit card you use, it is the 3- or 4-digit number printed on the back or front of your credit card. For most online credit card purchases, this number is required for the transaction.&#xA0;

Payment Info

Q: What is Mend Shipping Protection?. A: Mend provides our customers with protection against any losses incurred during the shipping process with any carrier.This means that if a package is lost, stolen, or damaged during shipping, the customer will

Q: What is Mend Shipping Protection?A:&#xA0;Mend provides our customers with protection against any losses incurred during the shipping process with&#xA0;any carrier. This means that if a package is lost, stolen, or damaged during shipping, the customer will not be responsible&#xA0;for any financial losses. We will reship or refund the order (minus shipping charges &amp; Mend).&#xA0; If a customer chooses to remove Mend Shipping Protection from their order, Bucked Up will not be&#xA0;responsible for replacing, refunding or reshipping the order if it is lost, stolen, damaged or misdelivered.Q:&#xA0;How Do I track My OrderA: Use our order tracker here <a href="https://www.buckedup.com/customer/orders/find">https://www.buckedup.com/customer/orders/find</a> Q: Can I change the address on an order I just placed?A: We work as quickly as possible to process orders for shipment, so there is a very limited &#xA0; &#xA0; &#xA0; &#xA0; amount of time to make any edits. In most cases, we are unable to update a shipping address &#xA0; &#xA0; once an order is placed. &#xA0; Q: How do I begin a return?A: To initiate the return process, please reach out to us via email with your order number and the items you would like to return and we can assist you. Please refer to our return policy before reaching out if you have any questions or concerns.&#xA0; Q:&#xA0;How do I become a wholesale retailer?A:&#xA0;Thank you for your interest in Bucked Up. Here is the link that you will need to fill out for the wholesale application:&#xA0;<a href="https://www.buckedup.com/customer/wholesale/register" rel="noopener nofollow noreferrer" target="_blank">https://www.buckedup.com/customer/wholesale/register</a> Once the application has been completed and submitted, our Wholesale Team will be in touch with you within a few business days. Please let us know if you have any questions or need further assistance.&#xA0; Q: I need help with my Ambassador account. &#xA0;A: Thank you so much for reaching out to us. Any questions regarding the ambassador program will need to be directed to ambassadors@buckedup.com.&#xA0; Q: Are your products vegan?A: Some of our products are vegan and that information will be reflected on the label.&#xA0; Q:&#xA0;Return PolicyA: We do not offer exchanges at this time.&#xA0;Supplement Return Policy: 45 days from date of purchase and at least 1/2 of the product remaining Apparel Return Policy: 45 days from the date of purchase &amp; in clean, unworn &amp; unwashed condition. If a product is received with any of these signs, a refund will not be given and we will not be able to send the item back to you. &#xA0;We will issue store credit instead. You are responsible for the postage to return the item(s) to us. If the package comes with postage due, the amount due will be subtracted from the amount of refund you are eligible for. Our return address is: Bucked Up Attn. Returns 781 Auto Mall Drive Suite 102 American Fork, Utah, 84003 United States Please include your name, order number and email address inside the shipment. When the return is received &amp; processed, we will send you an email acknowledging receipt.&#xA0;

FAQs

If you find that items are missing from your order, we sincerely apologize for the inconvenience. We will swiftly address this issue by reshipping the missing items to you. You can expect an email within a few business days which will contain new tra

If you find that items are missing from your order, we sincerely apologize for the inconvenience. We will swiftly address this issue by reshipping the missing items to you. You can expect an email within a few business days which will contain new tracking information. Our team is committed to ensuring complete satisfaction with your order, so please feel free to reach out if you have any questions or concerns.

What should I do if my order is missing items?

Thank you for reaching out to us! To check the status of your order, you can use the tracking link provided at the time of shipment. Your tracking information will be sent via email once your package is on its way. If your order status shows 'Shipped

Thank you for reaching out to us! To check the status of your order, you can use the tracking link provided at the time of shipment. Your tracking information will be sent via email once your package is on its way. If your order status shows &apos;Shipped&apos; but the tracking information has not updated, please be patient as it may take some time for the carrier&apos;s system to update. If you haven&apos;t received shipping confirmation or you require further assistance with tracking your order, please provide us with your full name, the email used to place the order, and the order confirmation number, and we&apos;ll be glad to help you.

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